Gestão & Produção
https://gestaoeproducao.com/article/doi/10.1590/0104-530x5363-20
Gestão & Produção
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Selection of additive manufacturing technologies in productive systems: a decision support model

Seleção de tecnologias de manufatura aditiva em sistemas produtivos: modelo de apoio à decisão

Douglas Rhoden Calderaro; Daniel Pacheco Lacerda; Douglas Rafael Veit

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Abstract

Abstract: Additive Manufacturing (AM) has seen continued growth in adoption by organizations in recent years, changing production processes, supply chain, maintenance, product development and the global economy. There are several Additive Manufacturing technologies and equipment on the market, however, there are no guidelines, benchmarking or decision support tools for proper selection. After a systematic review of the literature, the lack of propositions that act during the development of the product and process was evidenced. This research focuses on the selection of Additive Manufacturing technologies for a production system. The general objective being to propose a decision support model based on the characteristics of additive technologies and competitive criteria, resulting in a choice aligned with the guidelines of organizations and their production systems. For the operationalization of the model, the AHP techniques and conjoint analysis were used together, where the characteristics of the Additive Manufacturing technologies were related to the competitive criteria for the model to indicate the recommended technology to the production system or organization in question. Finally, the artifact recommended the right technology in three distinct situations, from a vendor, user, and expert point of view. Thus, this research contributes to both academia and business by developing a functional artifact of additive manufacturing technology selection. Also, by contributing to the increased availability of information on the nine most commonly used additive technologies in industry.

Keywords

Additive Manufacturing, Competitive criteria, Production systems, Conjoint analysis, Analytic Hierarchy Process

Resumo

Resumo: A Manufatura Aditiva (AM) vem apresentando crescimento contínuo de adoção por parte das organizações nos últimos anos, modificando os processos produtivos, cadeia de suprimentos, manutenção, desenvolvimento de produto e a economia global. Há no mercado, diversas tecnologias de Manufatura Aditiva e equipamentos para utilização, contudo, não há diretrizes, benchmarking ou ferramentas de suporte à decisão quanto à seleção adequada. Após a revisão sistemática da literatura, evidenciou-se a falta de proposições que atuam durante o desenvolvimento do produto e processo. Esta pesquisa tem como questão central, a seleção de tecnologias de Manufatura Aditiva para um sistema produtivo. Sendo o objetivo geral propor um modelo de apoio à tomada de decisão baseado nas características das tecnologias aditivas e nos critérios competitivos, resultando assim, em uma escolha alinhada às diretrizes das organizações e dos seus sistemas produtivos. Para a operacionalização do modelo, as técnicas AHP e análise conjunta foram utilizadas de maneira integrada, onde as características das tecnologias de Manufatura Aditiva foram relacionadas com os critérios competitivos, para que o modelo indicasse a tecnologia recomendada ao sistema produtivo ou organização em questão. Por fim, o artefato recomendou a tecnologia adequada em três situações distintas, sob ponto de vista do fornecedor, usuário e especialista. Desta forma, esta pesquisa contribui tanto para o meio acadêmico quanto ao empresarial, ao desenvolver um artefato funcional de seleção de tecnologia de Manufatura Aditiva. E também, ao contribuir para o aumento da disponibilidade de informações relativas às nove tecnologias aditivas mais comumente utilizadas na indústria.

Palavras-chave

Manufatura Aditiva, Critérios competitivos, Sistemas produtivos, Análise conjunta, Análise Hierárquica de Processos (AHP)

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