Gestão & Produção
https://gestaoeproducao.com/article/doi/10.1590/0104-530x3906-19
Gestão & Produção
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ISO 14001:2015 and ISO 9001:2015: analyse the relationship between these management systems standards and corporate sustainability

ISO 14001:2015 e ISO 9001:2015: análise da relação entre as normas de sistema de gestão e a sustentabilidade empresarial

Camila dos Santos Ferreira; Camila Fabrício Poltronieri; Mateus Cecílio Gerolamo

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Abstract

Abstract Two of the main standards of management systems known worldwide have undergone revision recently, namely: the ISO 9001 (Quality Management System) and the ISO 14001 (Environmental Management System). The new versions were published in September, 2015. In view of the changes which have taken place, the aim of this study is to analyse the relationship between these management systems standards with corporate sustainability. To achieve this objective, first the corporate sustainability requirements were identified based on the Corporate Sustainability Index, Ethos Indicators and the Global Reporting Initiative. The dimensions of corporate sustainability were divided into the following: social, environmental, economic, socio-environmental, socio-economic, economic-environmental and economic-social-environmental. Afterwards, two matrices were constructed for each standard in order to relate their requirements with the corporate sustainability ones. In the first round of analysis, matrices were sent to two specialists in the areas studied and then the results were compared. Relationships were classified as strong, weak or null. They identified some divergences among the answers from the experts. In order to solve the doubts, the second round of consultation was held with three experts. After receiving the experts´ responses, their responses was calculated through mode the Consolidated Relationship Matrices were built based on the consolidated responses from the experts. The ISO 14001:2015 showed a strong relationship with the environmental, social, socio-environmental, socio-economic, economic-environmental and economic-environmental-social dimensions and null with the economic dimension. Regarding the ISO 9001:2015, it can be observed that most of the sustainability requirements grouped into socio-economic and economic-environmental-social dimensions showed a strong relationship with the standard. The social and economic-environmental dimensions presented a weak relationship and in the environmental and economic dimensions there was a null relationship. The socio-environmental dimension presented weak and null relationships. It can be concluded that the ISO 9001 and ISO 14001 standards contribute to corporate sustainability, however, they alone do not ensure that all the requirements of the sustainability recommended by the Corporate Sustainability Index, Ethos Indicators and Global Reporting Initiative will be achieved.

Keywords

ISO 9001, ISO 14001, Sustainability, Indicators, Update

Resumo

Resumo Duas das principais normas de sistemas de gestão conhecidos mundialmente passaram por revisão sendo elas: a ISO 9001 (Sistema de Gestão da Qualidade) e a ISO 14001 (Sistema de Gestão Ambiental). As novas versões foram publicadas em setembro de 2015. Tendo em vista as mudanças ocorridas, o objetivo deste estudo é analisar a relação entre estas normas de sistemas de gestão e a sustentabilidade corporativa. Para atingir esse objetivo, primeiro os requisitos de sustentabilidade corporativa foram identificados com base no Índice de Sustentabilidade Corporativa, nos Indicadores Ethos e na Global Reporting Initiative. As dimensões da sustentabilidade corporativa foram divididas em: social, ambiental, econômico, socioambiental, socioeconômico, econômico-ambiental e econômico-social-ambiental. Posteriormente, foram construídas duas matrizes para cada padrão, a fim de relacionar seus requisitos com os de sustentabilidade corporativa. Na primeira rodada de análise, as matrizes foram enviadas para dois especialistas das áreas estudadas e, em seguida, os resultados foram comparados. As relações foram classificadas como fortes, fracas ou nulas. Os pesquisadores identificaram algumas divergências entre as respostas dos especialistas. Para esclarecer as dúvidas, foi realizada a segunda rodada de consultas com três especialistas. Após o recebimento das respostas dos especialistas, suas respostas foram analisadas e as Matrizes de Relacionamento foram consolidadas. A ISO 14001:2015 mostrou uma forte relação com as dimensões ambiental, social, socioambiental, socioeconômica, econômico-ambiental e econômico-ambiental-social e nula com a dimensão econômica. Com relação à ISO 9001: 2015, pode-se observar que a maioria dos requisitos de sustentabilidade agrupados nas dimensões socioeconômica e econômico-ambiental-social apresentaram forte relação com a norma. As dimensões social e econômico-ambiental apresentaram uma relação fraca e nas dimensões ambiental e econômica houve uma relação nula. A dimensão socioambiental apresentou relações fracas e nulas. Pode-se concluir que as normas ISO 9001 e ISO 14001 contribuem para a sustentabilidade corporativa, no entanto, elas sozinhas não garantem que todos os requisitos de sustentabilidade recomendados pelo Índice de Sustentabilidade Corporativa, Indicadores Ethos e Iniciativa Global Reporting sejam alcançados.

Palavras-chave

ISO 9001, ISO 14001, Sustentabilidade, Indicadores, Atualização

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