Gestão & Produção
https://gestaoeproducao.com/article/doi/10.1590/0104-530x3800-20
Gestão & Produção
Artigo Original

Supply chain risk management and risk ranking in the automotive industry

Gerenciamento de risco da cadeia de suprimentos e hierarquização de riscos em uma indústria automotiva

Gabriela Costa Dias; Cecilia Toledo Hernandez; Ualison Rébula de Oliveira

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Abstract

Abstract Supply chain risk management (SCRM) has a strong influence on the cooperation among partners and the performance of the entire production chain. A supply chain designed to minimize risks enables firms to establish a competitive position and provides long-term benefits to stakeholders. The SCRM system should be structured to manage both routine and extraordinary risks, such as natural disasters and major accidents. The risks should be managed both reactively, by monitoring changes in the chain, the needs of customers, technology and the strategies of suppliers and competitors, among others, to enable quick reaction to events; and proactively, to identify risks and implement actions to prevent them or minimize their impacts. The basic risk management process consists of identifying, evaluating, mitigating and controlling risks. The objective of this paper is to analyze how a carmaker identifies and manages the risk factors in its supply chain. To achieve this aim, we performed a qualitative, applied and exploratory field study of a Brazilian automaker. The data were collected by structured interviews, and the analytic hierarchy process was applied to rank the risk factors, resulting in a risk matrix that can be an instrument for making decisions by the company studied.

Keywords

Risk management, Supply chain, SCRM, AHP

Resumo

Resumo O Gerenciamento de Risco na Cadeia de Suprimentos (SCRM) tem grande influência no estabelecimento de uma cooperação entre parceiros e no desempenho da Cadeia como um todo. Uma Cadeia de Suprimentos orientada a riscos estabelece uma posição competitiva e benefícios de longo prazo aos seus stakeholders. O SCRM deve ser realizado, tanto para gerenciar os riscos cotidianos aos quais a cadeia está exposta, quanto os extraordinários, como desastres naturais e acidentes. O gerenciamento deve ser feito de maneira reativa, monitorando mudanças na Cadeia, necessidades dos clientes, tecnologia, estratégias dos parceiros e competidores e os demais riscos, que são as fundações para reagir rapidamente aos eventos; e de maneira proativa, identificando os riscos e implementando ações que os previnam ou minimizem os impactos. O processo básico de Gerenciamento de Risco consiste em identificação, avaliação, mitigação e controle. Com base neste contexto, o objetivo desse trabalho é analisar como uma montadora de veículos identifica e gerencia os fatores de risco relacionados a sua cadeia de suprimentos. Para alcançar este objetivo, foi realizada uma pesquisa qualitativa, aplicada e exploratória, por meio de um estudo de campo em uma indústria automotiva no Brasil. A coleta de dados para análise foi feita por meio da entrevista estruturada. A fim de analisar as informações obtidas e hierarquizar os fatores de risco, utilizou-se o método AHP, resultando em uma matriz hierárquica que pode ser um instrumento de tomada de decisão na companhia estudada.

Palavras-chave

Gerenciamento de risco, Cadeia de suprimentos, SCRM, AHP

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